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FANG NYC × 21Nova
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21Nova Strategy · Internal document
FANG NYC × 21Nova
Paid Media Proposal · 2026

Paid media built
for FANG NYC.

A performance operation designed around a brand with a point of view — scaling acquisition without flattening what makes FANG different.

125+
Countries we run in
+€50M
Ad spend, last 12 months
6
Specialists on the account
Meta Business Partner ◼ Google Partner ◼ Pinterest Partners ◼ Klaviyo Partner ◼ Shopify Partners ◼ TikTok Marketing Partner
Who we are

Growth and Performance Partner for E-Commerce Brands

We help e-commerce brands scale profitably through performance marketing, strategy, creative and international expansion.

From our offices in Spain and Colombia, we run campaigns in more than 125 countries, with clients in the USA, UK, Netherlands, Spain, Mexico and beyond.

21Nova team at work
21Nova by the numbers

Results that speak for themselves.

+€50M
Invested in ads
Last 12 months
€7M
Monthly ad spend
Last 30 days
+€500M
Revenue generated
In e-commerce
+40
Active brands
In our current portfolio
125+
Countries reached
Where our clients sell
6+
Years of experience
Specialized in e-commerce
Our clients

Brands that trust us.

We drive growth for leading brands with aspirational concepts and strong brand identity.

21Nova client brands
And many more — explore all brands →
What makes us different

Why brands choose to grow with us.

We are not a service provider. We are a strategic partner that gets involved in the business as if it were our own.

E-commerce specialization
100% focused on online brands. All our knowledge, processes and people are built for digital commerce — we are not a generalist agency.
Performance + Creative
Our own 21Creatives methodology combines performance data with effective creative. The best ads are not the prettiest ones — they are the ones that sell.
International expansion
We scale brands into new markets profitably. Our clients go from selling in one country to generating revenue in more than 30.
Strategic partner
Real accompaniment, not just execution. We take part in the business strategy, review the numbers and make decisions geared to sustainable growth.
Case studies

Real results, real brands.

Each of these cases represents a different reality. The common thread: profitable, sustained growth.

Case 01 From local to international

A Spanish fashion brand selling almost exclusively domestically (98.4%). After one year with 21Nova, 35% of its revenue already comes from international markets.

Before
Domestic: €247,749
International: €3,970
After 1 year
Domestic: €926,942
International: €498,094
×5.6
International share
in 4 months
+300%
International sales
(headline figure)
Case 02 From 8% to 45% international revenue

A brand established in 2014, strong in its home market but with only 8% international revenue and stalled acquisition. In 4 months it multiplied its international share by 5.6.

+440%
International sessions
+115%
Purchases on Meta Ads
+104%
Above sessions target
+45%
Above revenue target
Case 03 LATAM e-commerce — Growth + Retention

A Latin American brand with a powerful connection to its audience, but with repeat purchase completely untapped. We combined aggressive acquisition with a retention strategy that turned one-off buyers into recurring customers.

×4.4
Online sales
(405M → 1,790M COP)
×5.3
Recurring customers
(211 → 1,122)
40%
Repeat purchase rate
(before: 29%)
×6
Year-on-year sessions
Case 04 European brand: from €45K to €1M in 3 years

A brand with very strong product-market fit but a dormant online store: only ~€45K in annual sales. We built the e-commerce operation from the ground up and scaled it steadily over three years.

×23
Online sales
(€45K → €1.06M)
+81%
Average order value
(€90 → €162)
×18
Recurring customers
×10
New customers
and ×13 orders
Our solutions

Multiple services, one single vision.

A complete ecosystem of tools and services built for e-commerce growth, with paid media at the center.

21Performance
Paid Media
Meta Ads, Google Ads, TikTok Ads and Pinterest. End-to-end campaign management focused on conversion, with continuous MER optimization. Strategy to scale into new markets with targeting and budget optimized country by country.
21Creatives
Creative
Creative production and strategy for paid media. Our own methodology combining performance data with content that converts.
21Conversion
Shopify & Tracking
Shopify store development and optimization. Advanced tracking implementation for maximum campaign traceability.
21Retention
Email Marketing
Email marketing strategy and management with Klaviyo. Retention, winback and nurturing flows to maximize LTV.
21Data · Coming soon
Analytics & Data
Unified dashboard with a 360° view of the business. Decisions based on data, not intuition.
Coming soon
Need anything else?
We work as a strategic partner and adapt to the needs of each brand.
Methodology

How do we work?

A structured four-phase process that guarantees measurable results from day one. Each phase is designed to minimise risk and maximize return.

Phase 01
Diagnostic
Brand, historical data and market analysis. Audit of current accounts and creative.
Phase 02
Strategy
Growth plan, channel selection and custom campaign structure.
Phase 03
Execution
Campaign activation, creative launch and tracking implementation.
Phase 04
Optimization
Continuous analysis, bid and creative adjustments, month-on-month MER improvement.
Prior diagnostic

Account audit · FANG NYC.

Before proposing anything we audited the account. Period analyzed: Jan 1 – Aug 20, 2026, predominantly US audience. Performance held up through April and then declined steadily as the account leaned harder on the same narrow retargeting pools and a single creative register.

Total spend
$27,857
Total revenue
$21,069
ROAS
0.76×
Below breakeven
Purchases
162
Avg. CPA
$172
CTR
1.80%
Stable
Six structural findings
2.1Retargeting structure needs rebuilding. Currently limited to Catalogue Sales and a standard retargeting campaign, both on narrow segmentation with a 180-day lookback cap.
2.2Over-reliance on Catalogue as the core strategy. It is the strongest ROAS driver and should stay — but it carries no brand perception or storytelling value, so it cannot be the backbone.
2.3Missing an Instagram profile visits campaign to build a warmer top-of-funnel pool that later feeds retargeting.
2.4Missing a dedicated Add to Cart campaign to capture high-intent users alongside the Purchase-optimized ones.
2.5Content diversification needed. Good volume, but concentrated in one register — aspirational creator-led product content. Without new pillars the account keeps reaching the same audiences.
2.6Platform compliance risk. Flagged on policy grounds only, not creative direction: part of the imagery in rotation leans explicit and Meta's review system is inconsistent with it.
View the full audit
Custom proposal

What we propose for FANG NYC.

You asked for paid media, so paid media is what this proposal is about. Everything below is the acquisition engine: account architecture, channel strategy, creative direction for performance, budget planning and reporting — run by a full team rather than a single generalist.

Proposed plan · 6 months

FANG NYC × 21Nova
Paid Media Partnership

Initial contract
6 Months
Ad spend governed by MER · Fixed management fee
Initial term
6 months — with a review of objectives at the end of the term and the option to renew or extend.
21Nova team
Paid Media Account Manager / Growth Lead
Owns the account, the strategy and the growth plan
Strategic Growth Consultant
Strategic view and alignment with the business
Paid Media Specialist
Day-to-day execution across Meta, TikTok, Pinterest, Search, Shopping and Performance Max
Ad Creative Strategist
Creative direction for performance — what to shoot, what to cut, what to test
Data Consultant
Analytics, tracking and reporting
Channels
Paid Social · Paid Search · Programmatic
US as the core market. International expansion assessed once the domestic account is profitable and stable — not before.
Ad spend
Paid directly by FANG NYC to the platforms and governed by MER, not by a fixed budget. The exact level is set together in the kick-off call, once we have run the unit economics for each product line.
Included services
Everything required to get the best possible performance out of paid media, including:
Monthly strategic meeting to align on objectives, needs and next steps.
Weekly reporting so you are fully across everything happening in the account.
Monthly budget plan, broken down day by day, week by week and by channel.
A Growth Document built specifically for FANG NYC and kept continuously updated — all key metrics across all markets, with historical series to forecast future investment.
Diagnostic, analysis and scoring of the 10 pillars following our proprietary methodology, 21Method™:
Initial research covering value proposition, positioning against the market, competitors and references.
Unit economics exercise to guarantee optimal profitability in each market.
Creation and continuous updating of the 21Creatives Methodology document + best-references board.
Monthly reporting across all advertising channels in Looker Studio / Google Sheets.
Objective
Build a profitable, scalable paid media operation with a positive MER from month 2 and a solid base to scale spend in months 4–6.
Fee model

Investment structure.

A fixed management fee that scales with ad spend — predictable, budgetable, and with an effective rate that falls the more you invest. All figures in USD, excluding sales tax.

To start working together
Two payments at the start of the contract — this is how we make sure we launch at full speed and with commitment on both sides.
One-Time Onboarding Fee
$5,000 $4,500 $500 off
Single payment at the start of the contract. Covers the full setup: initial research, unit economics by product line, account architecture rebuild, tracking, the 21Method™ diagnostic and every kick-off deliverable. We are taking $500 off the standard onboarding to make getting started easier.
Commitment advance (6 months)
$300 × 6 months
$1,800 paid upfront as a commitment signal for the six months of the engagement. These $300 are credited back against your monthly fee every month of the plan, so the advance is not an extra cost — it is your own fee, prepaid.
Total due on signature (onboarding + commitment advance) $6,800 $6,300
Simulator
Move the slider to your monthly ad spend and the management fee updates. The figure loaded is a placeholder, not an assumption about your business.
Monthly ad spend
$
$0 $100K $200K $300K $500K
Monthly ad spend
$10,000
Paid directly to Meta / Google
21Nova management fee
$3,953
Bracket 1 · ad spend below $100,000
Payable monthly
$3,653
After the $300/month commitment advance credit

The effective rate falls as you scale — 16.5% of spend at $50,000, 13.7% at $100,000, 8.6% at $200,000 and 6.9% at $300,000. All fees exclude sales tax. Invoiced monthly in arrears, in USD.
The rules around it
Agreed in writing before we start, so nothing is open to interpretation at the end of a month.
Spend is governed by MER, not by a fixed budget
We set a target MER together in the kick-off, once the unit economics are run by product line. Budget then moves inside that band — up when the numbers justify it, down when they do not. You are never surprised by a budget you did not approve.
The fee follows the spend, in both directions
The bracket is calculated on the actual ad spend of the month, not on a forecast. A slower month costs you less in fees automatically; there is no minimum to hit and no clawback.
Ad spend is yours, always
Budget is paid directly by FANG NYC to Meta and Google, on your own accounts and your own payment methods. We never sit between you and the platforms, and you keep full ownership of accounts, pixels and historical data.
Review at the end of the term
Six months is the initial commitment. At the end we review objectives together and decide whether to renew, extend the scope or stop. Longer terms unlock better rates — that conversation happens once there are results to look at.
Beyond paid media

What else sits under the same roof.

This proposal is scoped to paid media because that is what you asked for, and we would rather do one thing properly than sell you a bundle you did not want. But paid media stops working in isolation: the creative feeding it, the email flows catching the traffic and the store converting it all move the same number. These three lines are ours, run by our own people, and you can switch any of them on later without bringing in another partner. No pricing here on purpose — each one is scoped and quoted when and if you want it.

21Creatives
Creative for performance
Creative is the single biggest lever on paid performance, and the one that runs out fastest. We keep the rotation fed without a constant new-production budget.
  • Repurposing of existing brand and campaign assets into ad-native formats
  • Content Creator Program — building an owned network of creators for the brand
  • Gifting and UGC managed end to end, from sourcing to final delivery
  • Editorial and raw shootings, quoted per campaign or season
21Retention
Email & retention
The only channel where you do not bid against anyone. Every visitor paid media sends who does not convert is a lead that email should be working — and design is included, so no extra vendor.
  • Full Klaviyo audit, deliverability and list health
  • Segmentation and RFM, so the same email does not go to everyone
  • Core flows: welcome, browse and cart abandonment, back-in-stock, post-purchase, win-back
  • Always-on campaign calendar with email design included
21Conversion
Store, CRO & tracking
Once traffic is flowing, the bottleneck moves from the ad to the site. Everything that happens after the click is covered here.
  • CRO experimentation on PDP, cart and checkout, with clean measurement
  • eCommerce Manager — merchandising, catalog, promotions and campaign landings
  • One-off changes, new sections or a full Shopify redesign, quoted per project
  • Advanced tracking so budget decisions are made on reliable data

Every one of these is delivered by the 21Nova team, not subcontracted. If and when you want any of them, we scope it against what the paid data is telling us at that point and quote it separately — nothing here changes the paid media agreement.

Next steps

How do we get started?

The onboarding process takes an estimated three weeks and is designed to get us up and running on the strongest possible footing.

01
Confirmation and legal details
Confirm you want to go ahead and send us the full name and identity document of the legal representative signing the contract, along with the company's tax information.
02
Contract signature and opening fee payment
We will send you the services agreement. Until the contract is signed and the opening fee has been paid, we cannot kick off the onboarding.
03
Onboarding — 3 weeks
Once the contract is signed and the payment made, we start all integrations so we are operational as soon as possible.
Welcome Call — After signature we schedule a welcome call where we walk through the methodology, the first steps and complete a questionnaire with the key questions.
First strategic sessions — ~7 days after the Welcome Call. Three sessions: Business & Operations, eCommerce Growth & Performance and Creative Workshop. The 21Nova team prepares the initial study in parallel.
Content request — We request the preparation and delivery of the content needed to launch the advertising campaigns.
Growth Diagnostic Presentation — A full analysis of the business following our proprietary 21Method™: we assess the business across the 10 most important pillars (logistics, sourcing, internal hiring, and so on).
Initial strategy execution — While FANG NYC prepares the content, the 21Nova team works on the initial strategy for the campaign launch.
Estimated date for first campaigns: Within two weeks of signature.

Let's grow together,
FANG NYC.

A full paid media team behind FANG NYC, with two ways to structure the fee.

To move forward, email us at finance@21novastrategy.com letting us know you want to proceed, and we will send over the contract and the next steps.

21novastrategy.com
FANG NYC × 21Nova  ·  Account Audit  ·  Jan 1 – Aug 20, 2026